Cancellation & refund
Cancellation & refund
PAYMENT AND REFUND:
The Platform is a paid service and the payments made by You shall be according to the plans opted by You through the Platform. You explicitly agree to pay the fees for the courses/ plans that you purchase, and you authorize the Company to charge you as per the applicable payment mode opted by you. All payments shall be through the payment mechanism put in place by the Company and You shall be responsible for paying all fees and applicable taxes in a timely manner as per the mechanism associated with the Plan availed by You. Users have been given various options to choose and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer and Wallet Payment. With reference to Clause 11, the payment gateway mechanisms are governed by the terms and conditions of the third-party providers as listed on the Platform and the User agrees to be bound by those terms.
Valid Credit / Debit/ Cash Card/ online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount etc. in the transaction. The amount of refund payable shall only be limited to the amount paid by the User for Services which were not rendered to the User by Us. In case of refund of EMI transactions, User will be charged interest as per bank’s regulations.
We attempt to process and complete refund requests within 24 hours from the time of receiving the refund request, however, in case there is any delay in refund beyond the period of 72 hours, then you may notify us on .firstname.lastname@example.org. The refund process may include a feedback call to you and validation of key information that may be required by us to process the refund request Any charges related to app publishing (e.g. charges levied by app store, play store) will be incurred by the User.
We reserve the right to change any fees at any time at our sole discretion and any change, update, or modification in the fee shall become effective immediately upon the same being posted/uploaded or notified on our website.
RETURNS & REFUND:
If you change your mind about any items purchased you can return them to within 7 working days.
To be eligible to register on Website or for Research Competition or Products or Services, you must be 18 years of age or older and capable of entering into a legally binding contract (as per Section 11 of The Indian Contract Act,1872 which specifies that every person is competent to contract).
As minor, you wish to utilize the Website/ Research Competition or Products or Services, it is assumed that you have obtained the consent of parents or legal guardian and such use is made available by parents or legal guardian.
Any person under the age of 18 (eighteen) should seek the consent of their parents or legal guardians before providing any information about themselves or their parents on the Website.
We will not be responsible for any consequence that arises as a result of misuse of any kind of Website or with respect to Research Competition or Products or Services,that may occur by virtue of any person including a minor registering for facilities provided on Website.
You acknowledge that Website does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification.